10,000 complaints had been lodged against pay day loan organizations between 2016 and 2017, an increase of 227per cent from 2015 to 2016 .
The sheer number of pay day loan complaints had been disclosed into the Financial Ombudsman ServicesвЂ™ yearly review
They arrive despite tough brand brand brand new laws presently and soon-to-be imposed on вЂhigh-cost short-termвЂ™ loan organizations because of the Financial Conduct Authority (FCA). Complaints associated with PPI but topped the maps by amount once again this at nearly 170,000 recorded between 2016 and 2017 year.
Megan Webster, Policy and Communications Manager for the FOS, told DIGIT: вЂњOne of this biggest tales of the season is the amount of people whoвЂ™ve contacted us with dilemmas about short-term credit and financial obligation including loans that are payday. In lots of ways, it is a positive thing that folks are coming ahead to express they need help and donвЂ™t feel theyвЂ™ve been addressed fairly.вЂќ
The staggering boost in cash advance complaints forms section of a more substantial image of accelerated customer borrowing in the united kingdom вЂ“ a trend that both the FCA and Bank of England have formerly warned about.